ESPA Consulting

Pre-Opening Services, Operational Opening
& Launch

Individual reclining seats separated by curtains

Pre-Opening Services

We take care of every detail, from planning to implementation throughout the pre-opening phase. This ensures that the operation is set up for success. Including Pre-Opening Budget & Critical Path, Operating Equipment, Stock & Supplies (OSE), OSE Specification Sheets, Music Solutions & Spa Software Options, Treatment Menu Concept & Creation, Uniforms Design, Operational Brand Standards & Training, and Operational Set-Up & Launch Support

Close-up of weights in a gym

Fitness, Membership Support and Equipment

A successful wellbeing operation offers synergy between the Spa, Fitness and Membership services and at ESPA, we can ensure that this is achieved with concept and delivery support.

A blonde woman facing away and looking through a mirror

Recruitment Assistance

Our strength lies in our global ability to advise on recruitment processes, team structure and help to identify spa professionals who possess both the skills and personal profiles to be able to deliver success for your business.

ESPA Consulting

Training Co-ordination

Three receptionists standing at desks

Operational Opening and Launch

Operational Opening is the essential final element to guarantee the efficient and smooth launch of the spa. Including implementing procedures and standards, refining of the customer journey, ensuring all systems are in place and operational, setting up back and front of house areas, and merchandising of retail spaces

A man and woman recieving massages from masseuses while lying on towelled massage beds

How Do We Differ & How Do We Work With You?

Our ability to create a bespoke treatment journey is unrivalled, due to ESPA's holistic product range and heritage as wellbeing experts. We establish strong brand standards during pre-opening, reinforced by both technical and operational training and supporting manuals. This depth of precision ensures that exacting values are always upheld and every opportunity is maximised.

A sauna with a large glass wall looking out onto a calm sea and sunny sky

Business Management Solutions - Year One Support & Beyond

ESPA has supported some of the worlds leading spa’s through operational management and bespoke business support. Together we have years of industry experience which we can share to grow your business.

Learn More(Learn more about Year One Support & Beyond)

Spas Of Distinction

  • Calm indoor pool with spa facilities
  • Black & white tiled changing room, with a purple ceiling and a golden sculpture
  • Roofed outdoors relaxation area with seats and tables, Surrounded by a water feature
  • Stonework sinks and changing facilities
  • Large curved water feature pouring water into an outdoor pool
  • Thatch-roofed buildings suspended on stilts above a calm beach
  • Large glass-walled corridor, with a steamy jacuzzi outside
  • Calm indoor pool with light fixtures above and lounging seats behind