Business Management Solutions,
Year 1 Support & Beyond
ESPA has supported some of the world's leading spa's through operational management and bespoke business support. Together, we have years of industry experience which will grow your business.
Operational Visits & On-Site Technical Training
Spa Leadership Courses
Bespoke Spa Marketing Plans
PR Activation & Social Media Support
Business Development Audits
Mystery Shopper Visits
Quality Assurance Reports & Benchmarking
Strategy Days Competitor Analysis
Business Management Solutions
Partnering with us provides you with access to some of the Spa Industry's most knowledgeable and professional Spa Associates. Striving to optimise the value, interest and productivity of your own spa team. Providing your business with the finest consultation, assisting in realistic goal setting, business planning and implementation to give your business a competitive edge and magnify profits.
Yield Management & Stock Control
Effective Staff Scheduling & Recruitment Support
Cost Control, KPI Tracking & Financial Analysis
Bespoke Strategic Action Plans
Business Analysis Reports
Spa & Wellness Trend Report
Exclusive THG Team Incentives
How Do We Work With You?
ESPA has always been globally renowned for high levels of customer care and attention to the finest detail. We analyse the entire guest journey and provide attainable solutions for each spa, to ensure they are always maintaining the best experiences for your guests.
Tailored to your business, you will benefit from a 500 Point Quality Assurance and Strategic Business Report, ensuring that your Spa is consistently running above and beyond industry standards.
What Ongoing Year One Support Do We Provide?
ESPA will work with your Spa Managers and Directors to provide bespoke business solutions, tailored around every step of your spa operations. Together we will help to keep your spas on track of meeting their financial targets, whilst also providing guided business analysis.
ESPA's Design & Consultancy service provides you with access to our elite level marketing tier, designed to offer Spa Partners with an ultimate 360 online & offline Marketing solution to best place your Spa in the spotlight.
Our in house team of experts will also be offering guidance on strategy bespoke to your Spa upon request.
PR & Digital Support
Our Digital team can offer coverage across our global social and content channels. Working closely with you to understand your business and create accurate and impactful activity, ranging from joining our Spa of the Month initiative, video content, interviews, takeovers, competitions, reposts and more.