Pre-Opening Services, Operational Opening
& Launch
Pre-Opening Services
We take care of every detail, from planning to implementation throughout the pre-opening phase. This ensures that the operation is set up for success. Including Pre-Opening Budget & Critical Path, Operating Equipment, Stock & Supplies (OSE), OSE Specification Sheets, Music Solutions & Spa Software Options, Treatment Menu Concept & Creation, Uniforms Design, Operational Brand Standards & Training, and Operational Set-Up & Launch Support
Fitness, Membership Support and Equipment
A successful wellbeing operation offers synergy between the Spa, Fitness and Membership services and at ESPA, we can ensure that this is achieved with concept and delivery support.
Recruitment Assistance
Our strength lies in our global ability to advise on recruitment processes, team structure and help to identify spa professionals who possess both the skills and personal profiles to be able to deliver success for your business.
Training Co-ordination
We recognise that highly trained staff are vital to a successful spa operation and critical to your retail business. Our exceptional pre-opening technical and operational training programmes are co-ordinated and tailored to the business to ensure that we achieve delivery of the highest standard treatment protocols and experiential journeys for our guests.
Technical Training
- UK Training Academy
- Team of UK and International Training Managers
- Online Education Training
- Progressive Technical Training
- Train the Trainer Courses
Operational Training
- Pre-Opening Operational & Brand Standards Training
- Standards and Values Training
Operational Opening and Launch
Operational Opening is the essential final element to guarantee the efficient and smooth launch of the spa. Including implementing procedures and standards, refining of the customer journey, ensuring all systems are in place and operational, setting up back and front of house areas, and merchandising of retail spaces
How Do We Differ & How Do We Work With You?
Our ability to create a bespoke treatment journey is unrivalled, due to ESPA's holistic product range and heritage as wellbeing experts. We establish strong brand standards during pre-opening, reinforced by both technical and operational training and supporting manuals. This depth of precision ensures that exacting values are always upheld and every opportunity is maximised.
Business Management Solutions - Year One Support & Beyond
ESPA has supported some of the worlds leading spa’s through operational management and bespoke business support. Together we have years of industry experience which we can share to grow your business.
Learn More(Learn more about Year One Support & Beyond)
